Terms of service

Terms of Service

Welcome to Coconutify’s website. By accessing and using our site, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Eligibility and Use : This website is intended for use by individuals who are at least 18 years of age. By using this site, you affirm that you meet this age requirement. You agree to use the Coconutify website only for lawful purposes and in a manner that does not infringe on the rights of, or restrict or inhibit the use and enjoyment of the site by, any third party.

Intellectual Property : All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Coconutify or its content suppliers and protected by Canadian and international copyright laws.Unauthorized use of any material on the site is strictly prohibited.

Product Liability Disclaimer : All products sold on Coconutify.com are provided "as is" and "as available" without any warranties of any kind, either express or implied. Coconutify does not warrant that product descriptions are 100% accurate, complete, or error-free.

Property Damage : While our products are marketed as non-scratch, variations in usage pressure, surface materials, and manufacturing can occur. Coconutify shall not be held liable for any damage to property—including but not limited to the scratching, degradation, or ruining of cookware, non-stick pans, glassware, countertops, or appliances—resulting from the use or misuse of our products.

Natural Variations & Allergies: Our products are crafted from natural plant materials (including but not limited to coconut coir, unbleached luffa, and natural plant latex). Natural variations in color, texture, and size are normal and shall not be deemed defects. It is the customer's sole responsibility to check for potential allergies to plant-based materials or natural latex before use. Coconutify is not liable for any allergic or adverse skin reactions.

Limitation of Liability : Coconutify shall not be liable for any damages arising from the use or the inability to use the materials on our website. This includes, but is not limited to, direct, indirect, incidental, or consequential damages, even if Coconutify has been advised of the possibility of such damages.

Shipping and Supplier Disclaimer :  Coconutify utilizes third-party suppliers, manufacturers, and fulfillment partners to source and ship products directly to the consumer. By purchasing from our site, you acknowledge that shipping times, tracking accuracy, and customs processing are handled by third-party carriers.

Coconutify is not liable for any delays in delivery, lost packages, customs fees, or actions taken by postal services or border customs. Any delivery timelines provided on our website are estimates only and are not guaranteed.

Modification of Terms : Coconutify reserves the right to modify these terms of service at any time. Any changes will be effective immediately upon posting of the modified terms on our website. Your continued use of the site after any such changes constitutes your acceptance of the new terms.

Contact Information : If you have any questions regarding our Terms of Service, please contact us at the customer service details provided on our website.

Thank you for choosing Coconutify, your partner in eco-friendly kitchen solutions.